Yes, thank you very mu--- hello?
Saturday, January 15, 2011 at 10:25AM I've been spending a lot of time on the phone with PSE&G lately (our gas and electric folks for those of you outside the area) due to the obnoxiously high bill we received this month, which is nearly $400 HIGHER than what we already thought was an obnoxiously high (and incorrect) bill last month. The situation is ongoing and probably won't be resolved for a while, but thankfully we have a landlord who understands that we didn't sign up to pay this much for utilities.
But what this means is that I've spent a lot of time talking to an automated voice. "Does your last name begin with the letters B-O-T?" "No." "Please state your account number."
You know the drill. Or I'm assuming you know the drill. In fact, I assumed most people knew the drill until I came across my lunchtime companion yesterday. He had his cell phone up so loud (as this sort of person usually does) so I could hear everything the automated system was saying.
System: Briefly, please state your problem.
Now, those of us familiar with these issues know that you give a one-to-three word answer here.
Him: Well, my washing machine isn't working right and it's making this funny noi--
System: *boooop* I'm sorry; I didn't understand. Briefly, please state your problem.
Him: I SAID, my washing machine is making this noise and I don't kno--
System: *boooop* I'm sorry, I didn't understand. Would you like to speak to a representative?
Him: Yes, that's what I'm trying to do so that would be very ni--
System: *boooop* I'm sorry, I didn't understand. Would you like to speak to a representative?
Him: That's exactly what I'm trying to do, thank you ver--
System: *boooop* Please hold while we transfer you to a representative.
Him: I don't understand why this is taking so long.
At this point I am nearly snarfing in my packed ziti lunch. He proceeds to finally get a representative, at which point he proceeds to tell her he doesn't know anything about the problem, just that his wife asked him to call because the washing machine is making a chugga-chugga-chugga noise, but he thinks all machines make those noises depending on what you put in the mach---
And the representative kindly cuts him off to ask what kind of machine he has, to which he responds, "I don't know! I just said, my wife is the one with the problem."
Oh indeed, sir, I do believe your wife certainly lives with a problem.
funny,
things that make me laugh in
Funny,
life 











